Remote monitoring and maintenance to give you peace of mind

NetworkElites Managed Service Protection Plan is a comprehensive network protection plan which utilizes network auditing and monitoring tools as prevention against security threats. Managed Services will provide you with the benefits of an IT department without the associated costs.

You can view a demonstration of our Managed Services Managed Services Demo here.

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  Silver Level Plan

  This basic plan is designed for clients who need minimum support and only want to call on NetworkElites when a problem occurs. Projects, upgrades, network support will be done on an on-call basis and will be billed as the need arises.
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  Gold Plus Plan

  This plan is designed for clients who want a proactive approach to IT maintenance that brings peace of mind. This method of preventative maintenance will ensure issues are resolved before they become disasters and keep the network running as securely and efficiently as possible.
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  Platinum Elite Plan

  This is the perfect choice for businesses that put great demands on their computers and do not want to worry about fluctuating costs every month. This will ensure you stay "Top Priority" and ensure "almost-never-a-bill" coverage. This plan provides you with the same level of service as having an IT staff.
  
  
  

  NetworkElites Plan Comparison Services Offering Silver Gold Platinum IT Department Management Quarterly Quarterly Monthly Senior Engineer Analysis & Recommendations Strategic Planning & Budget Development CIO Level Guidance & Oversight Network Management 24/7 X 365 Device Monitoring Monthly Device Discovery Preventative Maintenance Procurement Services Patch Assessment Patch Assessment & Remediation Device Warranty Management ISP Management Device Configuration Management Internet & WAN Monitoring System Security Management Virus & Spyware Monitoring Firewall Health Monitoring Content Filtering Spam Monitoring and Management Firewall Management Server Vulnerability Scanning Server Intrusion Monitoring Desktop Management Desktop Asset Management Desktop Optimization & Management Desktop Vulnerability Scanning Virus Software Monitoring Software Patch Management Business Continuity/Disaster Recovery Management Backup Software & Device Monitoring Recovery Server Maintenance Semi-annual fail-over recovery testing Application Management -- Exchange, SQL, Active Directory Basic Health Monitoring Advanced Performance Monitoring VOIP Management Cisco Sutus Incident Remediation and Maintenance Remote 9x5 with 1 hour response time 24x5 with 30 minute response time 24x7 with 15 minute response time Onsite 9x5 No Block time with 4 to 8 Hour Response 2 Hour Time Block with 2 to 4 Hour Response Unlimited with 1 to 2 Hour Response After Hours Support optional optional Reporting & Analysis Monthly Summary - Network, Server, Assets Alerts - Current & Resolved Server & Desktop Patch Summary & Detail Virus & Spyware Reporting Firewall Reporting Vulnerability Summary & Detail Intrusion Summary & Detail In addition to what is listed above, we can work with you to create a customized plan so you can "mix and match" features you specifically need. Also, if you need specialized services not listed, such as custom application development programming, we can also provide this for you. Just let us know what you need.