From serving as an additional resource to functioning as the full IT department for our clients, NetworkElites, Inc. has several support options that will meet the needs of any company.
Even in a technologically advanced remote support world, some IT problems require onsite support and troubleshooting. NetworkElites, Inc. has built a strong team of experienced, Microsoft Certified Field Engineers who can deliver premiere on-site technical services anywhere in the Metro-Atlanta Area. With this service, you'll have the benefit of having the NetworkElites professionals on-site at your location to design, document, maintain, and optimize every aspect of your IT systems. These services are delivered via a scheduled basis and range from virus detection, extraction, and other network security management issues to computer support, help desk services and network troubleshooting. On-Site services include, but are not limited to:
- Maintenance of systems and network documentation to record proper configuration
- Hardware and software installation, configuration, and upgrades
- Desktop and laptop computer support
- Data protection, back up, recovery, and other network security management services
- Internet and email connectivity and configuration
- Wireless network installation, configuration, and security
- Creation and maintenance of network site book
Remote PC Support
NE remote PC support and troubleshooting services give you the greatest leverage for your IT budget. Sophisticated remote access tools and experienced engineers combine to enable NetworkElites to resolve most IT problems without wasting time and expense by traveling to your site. NetworkElites is known for providing excellent remote IT support and is excited to offer new ways of delivering fast and low-cost support solutions. Key aspects of remote PC support are:
- User support for desktop operating systems, office productivity applications, and basic printing issues
- Technical experts and state-of-the-art problem resolution tools
Have questions about how we can painlessly, and affordably provide IT support for you?