Desktop & Device Support

Whether computing happens virtually in your private cloud or physically at your desktop, successful implementation may involve Bring Your Own Devices (BYOD) like iPads, laptops and other mobile devices, zero clients, thin clients, PCs and peripherals. NetworkElites experts know how to adjust settings and configuration parameters to make the use of these various devices seamless for your workers, regardless of the device being used.

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24 x 7 Helpdesk Support

Our 24/7 IT Help Desk provides first-level technical support to all of our Dallas and Austin customers for any urgent needs. We understand that at it’s core customers wants efficient and effective IT service from it’s providers and that is why we offer our industry standard guarantees. We will respond to business critical phone calls in 15to 30 minutes and be on site within 2 to 4 hours for critical services like a server going down. For any issue large or small you can trust that Network Elites takes every problem seriously and promises to provide only the best service.

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IT Services Plans

Although every business is different, we have simplified service plan options that define service levels and costs for companies with no IT staff, some IT staff, and full IT staff. Like a restaurant menu, you pick and choose what satisfies your IT appetite. Please review the Service Plan Details to get an understanding of many of the options available to you. Any of the options can be customize to fit yourDallas or Austin company needs.

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