A large educational marketplace had outgrown not only its existing IT infrastructure but also the processes that led to that infrastructure. The IT infrastructure and processes struggle responding to daily challenges and are unable to meet future state goals. The company had become reactive in their operations for the IT environment as opposed to being proactive or strategic in initiating IT systems to meet the goals of the business. The discussion centered around the company using several outside resources that have grown inefficient or beyond their current capabilities to execute on the vision. The internal team is very limited in size and ability to respond to these challenges to address the future state needs. The educational marketplace company recognized these difficulties and asked Network Elites for proposals on creating a roadmap forward.
Network Elites delivered a limited engagement to investigate the current state, jointly describing the goal state, assessing gaps, and delivering a roadmap for the transition from the current unsatisfactory state to one that meets business goals. We recognized the ongoing need to conduct business and produced an incremental roadmap that supported the business while progressing towards the goal: IT infrastructure and processes that delivery quality services while being responsive, flexible, strategic, scalable, predictable, and cost effective.
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