Desktop & Device Support

We provide the best and fastest solutions for any computing related issue that your organization may encounter. From data recovery, to technical support our desktop device support team has solutions to any technical problem you are having. If you want your business to have reliable desktop & device support (for both Mac and Windows), contact Dallas / Fort Worth or the Austin / San Antonio Network Elites today.

  • virus/spyware/adware removal
  • on-site computer service & repair
  • network installation & repair
  • data transfer & retrieval
  • operating system repair
  • new computer & equipment sales
  • pc security
  • wireless networking
  • upgrades and training
  • home networking
  • full service problem resolution

Whether processing happens for all intents and purposes in your private cloud or at your desktop, effective execution may include Bring Your Own Devices (BYOD) like iPads, tablets and cell phones, PCs and peripherals. Network Elites experts know how to adjust settings and configuration parameters to make the use of these various devices seamless for your workers, regardless of the device being used.

Patch Management

Software is constantly updated with security improvements and bug fixes. We apply scheduled patches to your environment without disrupting your work to ensure the latest features are enabled.

On-site Field Services

If on-site help is needed, our qualified staff of field service engineers responds quickly to your location.

Remote Access Solutions

Whether you have employees that need telecommuting or remote connectivity capabilities, branch office(s) that need connectivity to your corporate site(s), or business partners that require connectivity to or from your network, Network Elites can build the most reliable, cost-effective, and easy to use remote access solution for your business needs.

Mac and Windows Support

Our engineers are skilled in Microsoft products and services and can provide support in heterogeneous network environments. Our technicians are required to have competency in Windows, Mac, and Linux as well. They have the knowledge and skill to integrate these systems, and to be able to diagnose issues in mixed operating system environments.

Many companies only can provide Windows services, and they may be able to provide basic support for other systems. We provide comprehensive support for the above 3 systems, even when they are part of the same network and must inter-operate smoothly.

Our mission has always been to provide top-shelf support services. This includes providing top-shelf integration services that are difficult to find in the region. We provide 24 x 7 x 365 support for all of your Mac products, including Mac OS Server, desktops, MacBooks, iPods, iPads, and all editions of Mac OS for client machines.

Our technicians are certified by Apple to give you the most competent level of service available in the region. We are only one of two organizations in Dallas with technicians holding the Certified Associate of Mac Integration 10.7 certification.

Regardless of the type, and depth, of integration you need, we can deliver. We don’t just provide Windows and Mac Support in Dallas and Austin. No Desktop or device is too complicated for us to manage.