This is the initial discussion and investigation of the customers current state of IT, IT Services Inadequacies, and Services Needed.
Mapping of all internal IT assets, surrounding systems, and relevant business process related to IT.
The true view of services & solutions required to meet business needs adequately and projectively.
We strive to make a smart transfer, knowing all we can, and handling your digital property and needs with care.
Determine and negate any risk of downtime during transfer of services
Initial discovery to internal documentation platforms
Email, Phone numbers, and Ticketing access given to client for all support issue reporting
Internal team awareness training of new client people, assets and procedures
Review criticality of device and function for internal support routing
Into Remote monitoring and management systems.
24x7x365 Network Operations and Security Center awareness of assets and upkeep
Let the solutions begin.