- Network support not as responsive as you would like?
- Problems not getting fixed fast enough or completely?
- Backups not being done regularly?
- Just want to offload IT headaches to a professional services team that will solve problems quicker, more completely, and at lower expense?
That team is NetworkElites, specializing in IT management and general tech support in Austin, Dallas, Fort Worth, San Antonio and other Texas cities.
As your Managed IT Services provider, we are an extension of you. When we sense pain – network and application issues, performance problems, or hardware failures – we relieve the pain by solving the problem before it becomes a problem. With our sophisticated remote monitoring tools, we sense the pain before you feel the pain, around the clock, 24/7.
Relieving the Burden
From a manpower perspective, we relieve the burden of having to over-staff to cover the gamut of potential IT issues. If you only have an “IT wrench or hammer,” you are limited as to what you can fix, but if you have the whole IT toolkit available, then problems get solved completely. For less than the cost of one siloed IT person, you have access to a team of professionals. That makes you more efficient, and efficiency saves you time and money.
For users who contact us for help, we are personable, courteous, and responsive. We know our customers on a first-name basis and they know us as their locally trusted “go-to-guys (and girls)” when they need help with how an application works, or why their print job is missing or any number of network related issues. If you have ever had stellar professional service from a doctor or auto mechanic or financial advisor, you know the value of phenomenal service. This is what sets NetworkElites apart from the rest. If you’re a company in any major Texas city – Dallas / Fort Worth or Austin / San Antonio – and need managed IT and tech support service that is second to none, call us today.
Special IT Project Management
Even the best IT teams need professional assistance. Big projects like virtualization, security compliance and data breach recovery require specialized expertise from time to time. Our engineers are up-to-date and certified on the latest technologies from industry leaders. Give us a call to find out how we can assist as needed with your IT management and other tech support needs. Our Dallas / Fort Worth and Austin / San Antonio teams service businesses all over Texas.
Many of Network Elites’ long term relationships evolve from focused projects. Our customer retention rate is over 96% and that means that our prospects become customers who remain customers. They see that their projects get done in a timely manner, on budget and with no surprises. We build trust in each other. Then one project leads to more because the ROI is high. Better productivity, more up time, lower cost. All are simple to measure returns.
IT projects that are top of mind in every business are Data Security, Virtualization, Cloud Computing, and Disaster Recovery. As your Texas IT resource, Network Elites project management team helps you define your goals, set measurable objectives, and limit your costs.
Where IT Projects Cost You
|Project Costs||NetworkElites Recovers Cost|
|Long in-house technology learning curves hurt payback to the business||No learning curves to pay. NetworkElites staff already has certifications from all leading vendors – Microsoft, Cisco, VMware, Juniper, and others|
|No experience with newly released applications and technologies||NetworkElites is in the business of staying current and relevant by evaluating new technologies from leading vendor partners. You gain from our knowledge investments.|
|Siloed knowledge based on one person’s perspective and experience||We are a team of IT professionals with knowledge across a broad spectrum. Our knowledge is spread across many experts, not siloed in one person.|
|Treading water. Not enough resource to move into new IT areas that will increase competitiveness for your business||Our consultants focus on seamlessly migrating you to new applications, virtualization, cloud hosting with minimal cost and disruption.|
|Coping with changes like upgrades, moves, and expansions taxes our resources and on-going competitive demands makes it impossible to catch up||Network Elite projects can be start/stop with defined completions or on-going partnerships to move you ahead of your competition. Expand/Contract. Expand your capabilities while contracting your costs.|