Network Elites’ complete managed Information Technology services allow businesses to choose highly customizable solutions that suit their specific needs. Our technology services allow you to grow and manage your technology infrastructure without large initial cost expenditures while eliminating the hassle of managing a complex infrastructure yourself. Does your MSP have:
Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
Network Elite’s has been around since 2001, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long-term clients who year after year put their trust in us.
We hire only seasoned, professional technicians with at least 5-10 years’ experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT, so you can focus on your business.
Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors, so you can rest assured that your project will be completed on time and on budget.
You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening, so you understand.
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
Your MSP should offer a variety of plans and be able to tailor a program to fit your companies needs, not squeeze you into some prebuilt plan that doesn’t quite fit.
Are their skills more than managing boxes or are they competent in most cloud configurations and builds, with cross platform competencies.
Are they asking about your business, it’s growth or direction? Are they taking an interest in helping technology propel the business forward?
Last five years achievements
NetworkElites‘ growth over the past 5 years has been steadily upward. We continue to expand our IT portfolio, fueling even better prospects and a more complete solution to our customers. Technology expertise in virtualization, wireless networking, and security assessments, all high demand IT focus areas, has provided the opportunity to add many new accounts. Plus, new geographical services presence spanning North, Central, and South Texas has expanded our customer coverage area and service reach.
We work systematically with you to understand your goals and objectives and meet them within your calendar and budget parameters. We believe in the PDCA (Plan-Do-Check-Adjust) management method for the control and continuous improvement of processes.
Together, we establish the objectives and processes necessary to deliver results in accordance with the expected output (your goals).
Then we implement the plan and execute the process. We also collect data for analysis in the steps to follow (Check and Adjust).
We study the actual results and compare them against the expected results to determine any differences. This step involves the holistic approach of meeting the corporation’s needs as well as each individual’s needs and satisfaction levels.
Lastly, we take any corrective actions needed and together we look forward to determine where to apply changes that will include process improvements over time.
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We were having challenges in with our old IT provider who just couldn’t keep up with our law practice growth. We had engaged Network Elites for some Microsoft Consulting and they did a tremendous job for us. We made the switch to Network Elites for all our IT needs and have never looked back.
Our CPA business grew rapidly over the last few years and our IT resource wasn’t able to keep up. We were referred to Network Elites by a partner and after discussing and seeing their capabilities our decision was made. Network Elites has been a tremendous help to our business from an IT perspective. They have provided IT services and strategy to help take our company to the next level.
We started thinking that we might need to right size our IT services spend. We engaged a few providers to get comparable quotes and found Network Elites was able to provide a higher level of service for less monthly costs. After learning that, our decision was easy, and we made the switch to Network Elites and have been very happy ever since.
Network Elites is the most professional and knowledgeable group of IT professionals our company has ever done business with. They keep our network secure and their recommendations keep our technology platform ahead of the curve.