"Peace of mind."
Since NetworkElites has become the IT support for all locations of our company throughout the Dallas/Fort Worth Metroplex, our company has continued to grow at a rapid pace. NetworkElites employees show determined dedication to consistently maintaining the security of our networked system, which leads to peace of mind and productivity improvements. As a result of NetworkElites stabilizing our system, we are able to provide a higher standard of service to our own clients. Thank you for the impeccable service, NetworkElites!
"I was technical support."
The professionals at NetworkElites took our network to the next level. Today, they provide turn-key managed IT services, desktop and network support.
"Our best business decision."
We have been a customer since 2007 and have been very pleased with the level of service provided to us. Initially, we spent time getting everything organized and running efficiently. NE assisted us every step of the way, always responding to every issue quickly and professionally. The staff is extremely smart and very pleasant to work with. We meet periodically and review our system needs. Contracting with NetworkElites has been one of the best business decisions we have made.
"Happily recommend their services."
NetworkElites, has provided us with invaluable support including network evaluation, system upgrades, network migrations, and remote desktop support. Their customer service is second to none and their technical support staff is wonderful to work with. They took our network to the next level when we needed major software changes and upgrades. This is a relationship that we plan to keep and I would happily recommend their services to any company!
"Always exceed expectations."
The quality and professionalism of the NetworkElites engineers are the highest that we have encountered from any service provider in the IT industry. They all seem excited to work with us here and stay with a problem until it is resolved. NE provided us with a Service Level Agreement (SLA) under their Managed Service offering and have exceeded all of the response times and support they committed to.
"We depend on IT."
NetworkElites Managed IT Services has allowed our company to focus on our core business, and not be distracted by the day-to-day needs of IT. Over the past two years as clients, we have come from hardware and systems in disarray, managed via fire drill, to proactive, orderly management of our IT operations. The ability to depend on our IT systems has allowed us to focus on sustained growth.
"Resolves serious issues before failure."
NetworkElites resolves potentially serious issues in our network before the hardware failed. Products and services NetworkElites has implemented prove to be stable and are rolled out with care. I am particularly appreciative that NetworkElites employees take the extra time to explain to us, using layman's terms, how new systems work.
"Excellence year after year."
NetworkElites has been an outstanding business alliance for our company. Their services provide us with 24/7 remote IT assistance and monitoring. We rely on their technical help implementing and maintaining our products and software. They keep providing excellent service year after year... they're a great group to work with.