Managed Services
Streamline your daily operations
Today, most businesses depend upon technology to run their daily operations. With this widespread technology usage comes the need for information technology, or IT, professionals who know the best ways to manage, maintain, protect, and recover such digital systems.
However, if you own a small business, you may not have the budget or resources to hire an in-house IT department.
Many small companies today have started depending upon an outsourced managed IT services provider, which is an extremely effective way to take care of your IT needs without the expense of having a full-time staff with salaries and benefits to pay. With outsourcing, you only pay for the services you need. When you don’t need them, they aren’t on your payroll.
As a managed service provider for small businesses, our Network Elites team knows the best methods to provide reliable, expert technology solutions and technical support for Texas businesses across a range of industries. We serve businesses large and small, from huge corporations to one-person operations, and we work both on-site and remotely.
If your company is seeking a knowledgeable, cost-effective support provider that can deliver comprehensive IT solutions, we can help.
Contact us about our managed IT providers’ services today to learn more about how we can help you. Let’s schedule a consultation.
What are managed service providers?
Managed service providers are outsourced teams that deliver specified, contracted services for multiple businesses simultaneously. Typically, managed service providers specialize in one specific service area, such as IT support.
Managed IT Consulting & Support Services
Our managed IT team can provide support, guidance, and maintenance services for a wide range of systems and programs that businesses use every day.
When you contract with our professional team, we will employ network agents on all of your devices that allow us to operate and manage them remotely. We’ll also roll out assessment tools that can guide us to the areas in your systems that need special attention.
At Network Elites, we provide both remote and on-site support when you need it. When your company experiences a technical issue that prevents you from completing your day-to-day operations, we can come to your business to assess the problem and implement an efficient solution. However, if we can fix the issue remotely, we can also save you billable time by accessing your endpoints from anywhere.
You can trust our managed IT team to bring world-class security and dedication to the services that we manage, giving you the knowledge and support you would expect from expert in-house IT consultants.
Why hire our managed IT team?
At Network Elites, we put our expertise and passion into our IT support and consulting services. When you partner with our professional, experienced team in IT, you can take advantage of the following .
Save money
One of the leading reasons that Texas businesses partner with managed services providers is to save money. Instead of needing to pay a staff of IT workers a full-time salary each, companies can receive the same level of service, attention, and care at a much lower price. Managed service providers can afford to charge lower fees because they work with multiple businesses at a time.
At Network Elites, we charge fair prices and provide comprehensive services to give our clients the most value for their money. However, if your company already employs an IT support staff, we can also work in adjunct with these individuals to assist their in-progress IT solutions.
Implement preventative support
Our managed IT services do not only include helping your business when you run into an IT problem. Instead, we also offer preventive support services for each of the companies within our client base.
Our preventative solutions can reduce your company's risk of a data breach or other cyberattack, keep your systems and software up-to-date, and help you avoid major issues that would cost your business money and time.
Approaching our managed IT services from a preventive and proactive standpoint allows us to give you the most well-rounded support to promote your business's success.
Access industry expertise
Our dedicated Texas-based IT support and consulting team has undergone extensive training in the latest cybersecurity processes and solutions to be able to give our client businesses and organizations the best support possible. As a result, you can count on our company to approach any IT problem with exceptional industry knowledge and years of experience.
Benefit from the latest technology
One of our top priorities at Network Elites is creating the most efficient support for our professional client companies. As a result, we always stay up-to-date with the latest technology solutions within the IT industry. This updated knowledge allows us to continually employ technology that can save companies time and enable us to provide technical support services faster and more efficiently.
IT infrastructure components we manage
Running a modern business involves using a range of different hardware and software technologies. When you hire our managed services company, Network Elites, we will assume responsibility for each of the following IT infrastructure components your small business uses every day:
Our managed IT services
Our managed IT consultants do not only assist with the programs and devices above; we also provide specialized information technology support services that your business may have never even considered. Here are some of the managed IT services we provide for Texas based businesses like yours each day:
Endpoint maintenance
Endpoints are the remote devices that connect back to your business’s network. These may include your business’s:
- Desktop computers
- Tablets
- Laptops
- POS systems
- Smartphones
- Servers
At Network Elites, we provide professional endpoint maintenance solutions to keep your endpoints fully connected and operable within your network. Once we install agents on your devices, we will be able to monitor your endpoints remotely, giving us a direct link to your company’s technology.
Our world-class endpoint management services are critical to your company’s safety. Unfortunately, endpoints present a vulnerable gateway for hackers to access your data. As your managed IT services provider, we will dedicate the necessary time and resources to securing your endpoints against potential cyber threats.
We also provide rights management solutions as part of our endpoint maintenance services. Giving your employees access to only the information and data they need to complete their jobs is another crucial step in promoting your business’s safety and security.
Automated patching
Software companies regularly release “patches,” or updates to their programs, that optimize security and operations. Neglecting to update your programs with the necessary patches can leave your software vulnerable to cybersecurity threats and data breaches.
As your managed IT services provider, our team at Network Elites will provide automated patch management services to keep your applications updated and secure. Our automated patching resources will ensure that your endpoints receive the necessary updates as soon as software companies release them, without any action on your part.
Along with automatically patching your endpoint programs, we will also enable automatic antivirus updates.
Network management support
When you hire our Network Elites team as your managed services provider, we will employ comprehensive network management solutions to control, coordinate, and monitor your network resources. These support services can ensure that your network performs to optimal standards, experiences minimal disruptions and downtime, and allows for efficient IT productivity.
When your network experiences a technical issue, we will work quickly to resolve the problem and return your business to regular operations. However, our support services also include using preventive resources to help companies avoid common network issues.
Help desk services
As a top-level IT service provider, we provide businesses with the help desk support and solutions needed to promote smooth operations each day. When your team members need technical support or assistance, we will quickly resolve these issues and allow your workers to maintain streamlined efficiency.
Our help desk support services include:
- Tracking, prioritizing, and resolving help tickets
- Resetting passwords
- Installing printers, scanners, and other devices
- Providing VoIP phone support
- Installing device drivers
- Troubleshooting device and application problems
Our Help Engineer system allows us to answer calls 24/7. As a result, you can feel confident that you will receive the support services you need to get back to work as quickly as possible following a technical issue.
Cyber security solutions
Cyber threats become more and more common against small businesses and multi-branch companies each year. When you hire our team for managed IT services, we will employ several top-tier digital security solutions to ensure that your company stays protected against hackers and other digital threats.
Our cybersecurity services include:
- Network assessments
- Dark web research
- Vulnerability testing
- Backups and disaster recovery
- Encryption solutions
- Computer updates
- Penetration testing
- Security training
- Multi-factor authentication
- Data loss prevention
- Mobile device security
- Advanced endpoint protection
We provide distributed, integrated, and edge security services through various antivirus programs, firewall protection solutions, DDoS management tools, and other tried-and-true solutions. Once we begin working with your business, you can feel confident that our effective cybersecurity solutions will keep your data and intellectual property safe from attempted theft.