Managed IT Services Pricing Model

Managed IT Plans That Fit How Your Business Works

Compare our new client plans side by side, see exactly what each one includes, and add the services your business needs.

All Our Elite Packages Include

Unlimited Ticket Support

Your team can reach our help desk by phone, email or portal when something goes wrong, with a 15-minute or less response time.

Endpoint Security

Managed antivirus/EDR on every covered device, monitored by our Security Operations team.

Proactive Monitoring and Patching

We watch your devices and keep your common apps updated, so many issues get caught early.

Client Champion

Dedicated Client Champions to ensure everything is perfect, and that your are satisfied with our services.

ADD ONS

Additional Services

Add extra protection and expert support on top of your plan, only where your business needs it. Please contact our Sales Team if you have any questions.

Additional Services 01 / 05

SaaS Alerts

Real-time security monitoring for Microsoft 365 and Google Workspace. It detects account takeover, risky sign-ins, and dangerous changes, so threats are dealt with quickly.

What This Includes
  • Monitoring of user activity across your business cloud apps
  • Alerts on unusual logins, risky sharing and signs of account compromise
  • Automatic response actions, such as locking an account due to a breach
Additional Services 02 / 05

AutoElevate

Removes everyday admin rights from staff computers, so malware and mistakes can’t make system-wide changes, while users can still get approved software installed quickly.

What This Includes
  • Removal of local administrator rights from user workstations
  • Fast approval of install and admin requests, handled by our team
  • A full audit log of every elevated action for security and compliance
Additional Services 03 / 05

Penetration Testing

A controlled, authorised attack on your network and systems to find weaknesses before real attackers do.

What This Includes
  • Testing of your external and/or internal network for exploitable vulnerabilities
  • A written report with findings ranked by risk
  • Clear remediation recommendations, plus a retest to confirm fixes
Additional Services 04/ 05

Phishing Simulation Services

Realistic, safe phishing emails sent to your staff to build awareness and show where extra training is needed.

What This Includes
  • Scheduled simulated phishing campaigns
  • Short follow-up training for users who click
  • Reports showing results and trends over time
Additional Services 05 / 05

Compliance Services

Help preparing for and maintaining the security requirements of your industry’s regulations and frameworks.

What This Includes
  • A gap assessment against your required framework, such as HIPPA, PCI, and more!
  • Policy and documentation support
  • Ongoing evidence gathering and readiness checks for audits

Frequently Asked Managed IT Pricing Questions

We use flat-rate pricing, so your IT costs are predictable from month to month. Your rate depends on the plan you choose and any additional services you add. We’ll give you a clear quote after a short consultation.
Our U.S.-based team is available 24/7/365, so help is there when you need it, including outside business hours.
Do I have to sign a long-term contract?
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No. We don’t lock you into long-term contracts, and there are no cancellation fees. We’d rather earn your business every month.
Can I customize my plan or change it later?
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Yes. Our managed services are built to be customized around your business, and you can add services or adjust your plan as your needs change.
Learn how Network Elites can help.
In addition to best-in-class service at affordable rates, our services are scalable, secure, and accessible.
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